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Return Policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at pixelmart.off@gmail.com. Please note that returns will need to be sent to the following address: 51, Bhamia Road, Ludhiana 141010 Punjab

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at pixelmart.off@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right and we will provide you Replacement only but no any Refund.

Exceptions / non-returnable items
Certain types of items cannot be returned or refunded, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept Returns or Refund on consumable items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for any products.

Refunds :- No Refund issue for any Product- Only replacement of Product.
Unfortunately we don't provide Refund in any case, we only can issue you Replacement with any Product and if varietion in amount we will issue you Coupon Code so that you can purchase any thing from our website at any time.